Customer Success Management

Springer Gabler

Erfolgreiches Customer-Success-Management: Definition – Erfolgsfaktoren – Organisation (essentials)

Chad Horenfeldt

The Strategic Customer Success Manager: A Blueprint for Elevating Your Impact and Advancing Your Career

Independently published

Inside Customer Success: What Works, What Fails, and What’s Next

Wiley

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Springer Gabler

Customer Success Management – Kundenerfolg als Geschäftsstrategie: Wie Business-Kunden ihre Ziele erreichen können

Wiley

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

Lioncrest Publishing

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

CreateSpace Independent Publishing Platform

The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints, Band 6)

Guy Nirpaz

Farm Don't Hunt: The Definitive Guide to Customer Success

Customer Success Mindset: Building Customer-Centricity into the DNA of your Growth Strategy