Customer Success Book

Wiley

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Springer Gabler

Customer Success Management – Kundenerfolg als Geschäftsstrategie: Wie Business-Kunden ihre Ziele erreichen können

Wiley

Digital Customer Success: Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth

Springer Gabler

Erfolgreiches Customer-Success-Management: Definition – Erfolgsfaktoren – Organisation (essentials)

Lioncrest Publishing

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

Customer Success Mindset: Building Customer-Centricity into the DNA of your Growth Strategy

Wiley

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company (English Edition)

Year of the Book Press

Literally: The Book on Customer Success for MSPs

New Degree Press

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

Springer

Customer Success Management: Helping Business Customers Achieve Their Goals (Management for Professionals)