Customer Service Call

Rock Rooster Books

Call Center Connections: Keys to Produce Successful Customer Service Outcomes (Call Center Success series, Band 3)

Amacom

Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

JOSSEY-BASS

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Independently published

Phone Call Log Book: Telephone Message Tracker, Home And Office Call Monitoring Log, Business and Customer Service Calls

Independently published

Customer Service RockStar                        

epubli

Contact Center Glossar: Überblick und Orientierung rund um die wichtigsten Fachbegriffe und Abkürzungen im Contact Center & Customer Service

Customer Service, Call Center and Customer Support Interview Preparation Guide: Ace the Customer Service Interview in a Step by Step Teaching Style (English Edition)

Springer Gabler

40 Impulse für den neuen Vertriebsinnendienst: Inside Sales: Verkaufen von innen heraus

tredition

Die Zukunft der Serviceorganisation: Perspektiven auf die organisatorische Abbildung von digitalem und assistiertem Kundenservice

Springer

Emotional Power im Service: Kunden begeistern, Beziehungen stärken, Umsätze steigern