Chat Customer Service

Zormpas, Nikolaos

Customer Escalations Management: The Golden Recipe

Springer Gabler

Kundendialog-Management: Wertstiftende Kundendialoge in Zeiten der digitalen Automation

LAP LAMBERT Academic Publishing

Reducing TCO of customer service with VoIP and Secure Chat: Reducing Total Cost of Ownership (TCO) of customer service for a global company by VoIP and Secure Chat.

5starcooks

Customer Service Video Chat A Complete Guide - 2019 Edition

5starcooks

Video Chat for Customer Service Complete Self-Assessment Guide

HarperCollins

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Olivia bell

Ways to Reach Roadrunner Customer Service Step-by-Step Guide for Phone Chat and Email Care

Donnie Brasco [dt./OV]                          

Independently published

ChatGPT for Customer Service Representatives: Using Artificial Intelligence to Maximize Efficiency, Effectiveness, and Customer Satisfaction (The Future of Customer Service) (Human Meets AI)

Independently published

What Customers SHOULD Know!: What Your Cashier, Chat Agents, & Other Customer Service Employees WISH You Knew!